Frequently Asked Questions
Everything you need to know about our premium fabrics and home decor services.
How can I order fabric samples before committing to a large purchase?
We offer 4x4 inch swatches for most of our upholstery and drapery fabrics. You can order these directly on the product page to ensure the color and texture match your home decor.
What is the minimum length of fabric I can purchase?
The minimum order for all our fabrics is one yard. After the first yard, you can purchase in increments of half-yards.
How long does shipping take for custom-cut orders?
Standard orders are processed within 2-3 business days. Depending on your location, shipping typically takes between 5 to 7 business days via our carbon-neutral carriers.
What is your return policy on cut-to-measure fabrics?
Since cut-to-measure fabrics are customized to your specific requirements, we cannot accept returns unless the item is defective or damaged upon arrival.
Are your outdoor fabrics UV-resistant and waterproof?
Yes, our outdoor collection features high-performance textiles that are treated for UV resistance to prevent fading and have a specialized coating to repel water and mildew.
Do you offer trade discounts for interior designers?
Absolutely. Licensed professionals in the home industry can apply for our Trade Program to receive exclusive pricing, bulk discounts, and early access to new collections.